Terms of Use

Last updated 23.06.2022

Students of our courses, members of our Community and users of our website must accept the following terms and conditions

Memberships on Circle

  • We host our membership platform through Circle. For full Circle's terms of use see here.
  • For Circle's privacy policy see here
  • When you (the client) click "I accept the Terms of Service and Privacy Policy" when you create an account you acknowledge the terms as outlined herein, and agree and willingly purchase entry into The Strong Mind Membership Community to be provided with services rendered by Strong Mind, and you agree you are voluntarily entering into a legally binding agreement, including the automatic renewal terms, with Strong Mind, either free, monthly or annual.
  • Client agrees and understands that he/she is purchasing a monthly subscription to The Strong Mind or Podcast Community, a membership site offering educational resources, group mentoring calls, and a community of like-minded individuals.
  • Client agrees to be bound by the terms and conditions outlined herein, as well as the general policies and procedures that can be found in this agreement, in the course and on our website.
  • Strong Mind's educational resources and coaching is not to be considered a substitute for personalized climbing instruction, sport psychology, medical, or safety advice. Strong MInd is not designed to treat any mental, emotional, or other medical conditions. If you as the client believe you may be in need of personalized attention or therapy, whether for mental or physical health, or otherwise, please seek additional assistance outside Strong Mind. Client will hold Strong Mind harmless if he or she uses our content and coaching in ways that may harm the client mentally or physically.
  • While many of Strong Mind's past and current clients have experienced wonderful benefits from the content and coaching obtained through Strong Mind, Strong Mind cannot guarantee results through being a member of our community and cannot make any guarantees regarding individual results. Client will hold Strong Mind harmless if he or she does not experience the desired results.
  • Client also agrees to hold Strong Mind harmless should any physical, emotional, or any other injury occur as a direct or indirect result of Strong Mind. The content provided by Strong Mind on its website, courses and memberships is comprised of information that has worked for Strong Mind coaches and other clients, and may or may not be useful to Client in his/her life. Client understands Strong Mind cannot guarantee results from Strong Mind's services, and has no expectation of a specific result that he or she holds Strong Mind responsible for.
  • Client also understands he or she is purchasing the Strong Mind services and participating freely and voluntarily. The information given by Strong Mind may not be suitable for all persons and all climbing levels, and Client understands he or she may need to modify, edit, or change some of the educational resources within Strong Mind's membership platforms, webistes and courses in order to make it applicable to the client’s personal situation.

Becoming a student of any of our courses

  • When you (the client) click "I accept the Terms of Service and Privacy Policy" when you join any of our course including the Strong Mind Course, Flight School, Taster Course, Sample Lessons and any future courses you acknowledge the terms as outlined herein, and agree and willingly purchase entry into our courses to be provided with services rendered by Strong Mind, and you agree you are voluntarily entering into a legally binding agreement, including the automatic renewal terms, with Strong Mind, either free, monthly or annual or a one off payment.
  • Client agrees and understands that he/she is purchasing an online course that offers educational resources, group mentoring calls, and a community of like-minded individuals depending on the offer purchased.
  • Client agrees to be bound by the terms and conditions outlined herein, as well as the general policies and procedures that can be found in this agreement, in the course and on our website.
  • Strong Mind's educational resources, courses and coaching is not to be considered a substitute for personalized climbing instruction, sport psychology, medical, or safety advice. Strong Mind's services are not designed to treat any mental, emotional, or other medical conditions. If you as the client believe you may be in need of personalized attention or therapy, whether for mental or physical health, or otherwise, please seek additional assistance outside Strong Mind's services.
  • While many of Strong Mind's past and current clients have experienced wonderful benefits from the content and coaching obtained through Strong Mind, Strong Mind cannot guarantee results from any of the content on in our courses and memberships and cannot make any guarantees regarding individual results. Client will hold Strong Mind harmless if he or she does not experience the desired results.
  • Client also agrees to hold Strong Mind harmless should any physical, psychological, or any other injury occur as a direct or indirect result of Strong Mind. The content provided by Strong Mind on its website, courses and memberships is comprised of information that has worked for Strong Mind coaches and other clients, and may or may not be useful to Client in his/her life. Client understands Strong Mind cannot guarantee results from Strong Mind's services, and has no expectation of a specific result that he or she holds Strong Mind responsible for.
  • Client also understands he or she is purchasing the Strong Mind services and participating freely and voluntarily. The information given by Strong Mind may not be suitable for all persons and all climbing levels, and Client understands he or she may need to modify, edit, or change some of the educational resources within Strong Mind's membership platforms, webistes and courses in order to make it applicable to the client’s personal situation.
  • Strong Mind uses Kajabi to host The Strong Mind online course and Taster course. For Kajabi's privacy policy see here.

Payment and Payment Plans

Client understands a membership to The Strong Mind Community is payable monthly ($24), or annually, (264) and charged automatically by month or year, in accordance with the Auto-Renewal Terms.

Client understands that you can purchase the Strong Mind Course or Flight School as a one-off payment or as a payment plan. These prices are subject to change. Client understands that the payment plan for the Strong Mind course and other courses is not the same as a subscription and all payments are due to be completed.

Client understands he/she is responsible for the full payment each month or year, and agrees to pay the sum requested electronically, via Circle, Kajabi or a designated third-party payment processor of Strong Mind's choosing, in full. If client has joined Strong Mind Membership platform using a free trial or reduced fee promotion, client understands that after such trial period ends, the monthly amount due and payable will be $24 per month, or $264 per year, and such charge will be deducted automatically using the card client provided upon checkout following the end of the trial period. If client does not wish to continue with his/her membership following the free or reduced rate trial period, client must cancel his/her membership in accordance with the cancellation terms. If no card is put on file, the client will not be charged and the services will end.

Should client fail to make timely payments, or if additional payments are not able to be processed, client understands client’s access to Strong Mind may be restricted if payment is not made within 1 day of the date it is due. If payment is not made on the date it is due, Strong Mind will continue to attempt to charge client via the membership site software; if and when payment goes through, client will again receive full access to the membership site.

If payment is not collected, client’s access will remain restricted, and client will carry a balance on her account, showing the month(s) owed. client must bring his or her account completely current in order to be granted access. If payment continues to be unsuccessful after sixty (60) days, client membership shall be revoked and permanently cancelled. Should client wish to rejoin Strong Mind Commnity, after this period, they must do so at the current price membership is being offered.

Refund Policy

After 7 days after purchase Strong Mind is not able to offer refunds once client has purchased access to The Strong Mind community or courses for any reason. If Client is dissatisfied with his or her membership or course, unable to view it in its entirety, he or she may reach out to customer service at admin@strongmindclimbing.com 

Client is given a free trial for the membership. If the Client purchases a course and requests a refund within 7 days after purchase they will be offered a full refund. For the memberships the Client is automatically issued a 7 day free trial and does not need to provide his or her credit card details. It is the client's responsibility to decide whether the membership is right for them after these 7 days and no refund will be issued once the anual or monthly package has been purchased.

Client acknowledges and understands that changing his/her mind about the Strong Mind's services or products, or not experiencing the results he/she expected or desired, forgetting that they are a subscriber, or experiencing any other similar situations does not entitle the client to a refund.

Testimonials

Sometimes Strong Mind will ask to use a client comment or testimonial on Strong Mind's website or social media platforms. Client does not have to agree or can request to remain anonymous.

Confidentiality

When the Client purchases and accesses The Strong Mind Course or any area within the Membership community, he or she will have gained access to various trade secrets, educational resources and intellectual property of Strong Mind, including  verbal, written, audio and video advice, live coaching guidance, and/or other information available thorugh access to any Strong Mind's services. Client understands and agrees that this information is not to be openly shared with others who have not purchased a membership to Strong Mind Community or to the Strong Mind Course or Podcast. Client agrees not to share, copy, or distribute any documents or other proprietary information obtained through The Strong Mind Community or Course, and agrees that he or she will be in violation of these Terms of Use if he or she uses any of the Content outlined as his/her own material, or repurposes and uses the Content in his/her own business or coaching work without express written permission from Strong Mind.

Should Client breach this provision and disclose confidential or proprietary information belonging to Strong Mind Client understands additional action may be taken by Strong Mind up to and including legal action.

Intellectual Property

Client agrees and understands that Strong Mind has created numerous original, creative works and agrees that Strong Mind maintains all copyrights and other intellectual property rights in all original or derivative content associated with or included in all our courses, membership platforms and website, including but not limited to: documents, charts, emails, graphs, products, systems, processes, handouts, worksheets, videos, copy for website and any other original work created by Strong Mind.

Nothing in this agreement shall constitute a transfer of ownership of any Intellectual Property from Strong Mind to the client, nor grant any license to use the information in any way other than personal use.

Safety in climbing activities related to Strong Mind's coaching and content

  • You accept all responsibility for your psychological and physical safety when carrying out any of the exercises, practices and tools suggested in The Strong Mind Course, any part of the Community area on Circle or our website.
  • We are not responsible for any consequences in your actions in or out of a climbing setting when carrying out activities related to any content, advice, information or interaction in The Strong Mind Course, website or Community Membership content.
  • There is an inherent risk in all forms of climbing.
  • If you do the fall practice correctly you should be working towards reducing risk in climbing, however, accidents can always happen.
  • If you want to take part in the lead falling part of The Strong Mind Course you must be a competent climber who can lead climb and belay safely and only chooses partners who can belay you safely.
  • If you want to take part in falling on top-rope you must be a competent top-rope climber who can belay safely.
  • If you want to take part in the bouldering part of The Strong Mind Course and you want to do this outdoors you need to understand how to assemble crash pads to protect your landing and understand what it means to give a good spot.
  • The Strong Mind Course and membership platform focuses on the psychology around climbing rather than instructing you around rope, belaying, spotting and crash pad skills.
  • Although this course seeks to empower you with tools to assess risk and psychological challenge, we cannot be there to check what you are doing so you must take personal responsibility for all your decisions in climbing even when related to the activities discussed in the course.
  • If you have any mental health disorders please consult with a mental health practitioner before taking part in this course.
  • Client also agrees to hold Strong Mind harmless should any physical, psychological, or any other injury occur as a direct or indirect result of Strong Mind. The content provided by Strong Mind on its website, courses and memberships is comprised of information that has worked for Strong Mind coaches and other clients, and may or may not be useful to Client in his/her life. Client understands Strong Mind cannot guarantee results from Strong Mind's services, and has no expectation of a specific result that he or she holds Strong Mind responsible for.
  • Client also understands he or she is purchasing the Strong Mind services and participating freely and voluntarily. The information given by Strong Mind may not be suitable for all persons and all climbing levels, and Client understands he or she may need to modify, edit, or change some of the educational resources within Strong Mind's membership platforms, webistes and courses in order to make it applicable to the client’s personal situation.


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